Client Service Manager & Project Manager (Water/Wastewater)
Boise, ID 
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Posted 23 days ago
Job Description
Description

Brown and Caldwell (BC) has an opportunity for an experienced Client Service Manager / Project Manager with strong project and client management and municipal water and wastewater design to join our growing Boise, ID office. In collaboration with the Area and Local Leader, other Client Service Managers, Technical Service Leaders, and the Marketing Manager, you will develop and maintain relationships with our clients, connect BC solutions to client needs, lead project teams in quality project delivery, and guide procurement stages leading to new opportunities. General opportunities include infrastructure studies and design as they pertain to municipal infrastructure for the water and wastewater industry.

When you join Brown and Caldwell, you will enjoy a unique and welcoming culture. You will find that we offer a collaborative and supportive environment, allowing you to do your best work. You will be trusted to do the right thing and given the flexibility to manage your own schedule to achieve project and career objectives. The work we do is interesting, challenging, and wide-ranging in nature, and so is our client base. BC is an employee-owned company and the right size where you can connect to technical and national leadership easily, and work on some of the most interesting projects in the water/wastewater industry.

Primary Responsibilities:

In this role you will serve as a project manager for a wide variety of water related projects within our northwest operation. You will work closely with our team of subject matter experts and design disciplines to deliver innovative water projects. Typical work areas might include:
* Develops high-value client relationships, while representing BC.
* Engages and cultivates client service teams to support understanding and delivering on client needs and expectations.
* Creates client engagement strategies and pursuit plans, actively leading in key opportunity proposal strategy, positioning, teaming, messaging and interview development.
* Serves as project manager or senior technical resource for key clients. Manage multi-disciplinary resources to deliver projects on schedule and budget and according to client critical success factors.
* Ensures quality client services, clarity on work products, and delivery of high-quality services within budget and schedule constraints.
* Utilizes internal systems for communication, tracking and collaboration on projects and opportunities.
* Supports development of staff members, especially as it relates to exceptional client service delivery, strategic planning, and effective communication.
* Meets identified performance metrics including annual sales goals, project budgets and schedules.
* Leverages resources, experience, and skills of the firm to support client goals.
* Participates in professional societies, creating connections for BC and technical professionals in support of client goals.
* Leads project team in planning and/or designing major engineering projects and coordinate special planning, and engineering studies.
* Leads with the preparation of pipeline condition assessments.
* Leads the evaluation of existing service area utility assets and develop corresponding recommendations for rehabilitation or replacement.
* Leads and/or provides support in the design of the rehabilitation or replacement of water and wastewater-buried infrastructure.
* Other duties as assigned.

Minimum Qualifications:

* B.S. degree in related engineering field (Civil, Environmental, Process Mechanical etc.) required, in related engineering field with a focus on wastewater, stormwater or water treatment and distribution services.
* Professional Engineer registration in the State of Idaho, or the ability to obtain one within six months.
* A minimum of 10 years' experience in consulting and engineering services in the environmental sector with progressive responsibilities including business development and project delivery especially for water and wastewater as well as business development.
* Demonstrated ability to communicate effectively with clients, lead strong project teams meeting project requirements, and provide strong business growth results in management roles.
* Proven track record of successfully managing projects and delivering on time and on budget while meeting or exceeding client expectations.
* Proven understanding of environmental and regulatory drivers for clients and projects.
* Proven technical skills with the ability to articulate ideas and concepts both visually and contextually are required.
* Valid driver's license and good driving record.

Preferred Skills and Experiences:

* M.S. degree in related engineering field with a focus on wastewater, stormwater, or water treatment and distribution services.
* Understanding of environmental and regulatory drivers for Treasure Valley or greater Idaho based clients and projects.


Salary Range: Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.

Location A:

Salary: $115,000 - $156,000 annually

Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.

About Brown and Caldwell

Headquartered in Walnut Creek, Calif., Brown and Caldwell is a full-service environmental engineering and construction firm with 52 offices and 1,900 professionals across North America and the Pacific. For more than 70 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice-to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit www.brownandcaldwell.com.

This position is subject to a pre-employment background check and a pre-employment drug test.

Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Brown and Caldwell is proud to be an EEO/AAP Employer. Minorities/Women/Disabled and Protected Veterans are encouraged to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964.



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Brown and Caldwell is proud to be an EEO/AAP Employer-Minorities/Women/Disabled/Protected Veterans are encouraged to apply.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
10+ years
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